CANCELLATION POLICY

Late Policy: Any guest that is running late to their scheduled appointment time will be allotted a 9 minute grace period from the start of their appointment time (ex. You have an appointment at 9am, you have until 9:09 am arrive in the suite to receive your full service.) Showing up any later than the 9 minute mark will result in a no-show fee (or partial service depending on time remaining). Cancellation Policy: If there is any need to cancel or reschedule your appointment, please let me know at least 24 hours before the start of your appointment time (ex. If you have a 9am appointment on Monday, please give me notice to cancel or reschedule by no later than 9 am the Sunday prior). Any cancellations made within that 24 hour window, will unfortunately result in a 50% charge of the scheduled appointment. No-Show Policy: Any Guests that No-shows their appointment, will be charged 100% of the service (ex. Not showing up at all during your scheduled appointment time, or showing up past the 9 minute grace period). Please understand these fees are charged to pay for the time slot that was taken up and materials that must be discarded. Repeated instances may result in the inability to book online and/or in advance. Thank you for understanding and supporting a small business! Let’s Wax and Yap! 💖👙